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Privacy Policy

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, book an appointment, or complete a form, we may collect:
  • Full Name
  • Email Address
  • Phone Number
  • Date of Birth
  • Address
  • Health-related information voluntarily provided
  • Any additional information submitted through our forms

How We Use Your Information

We use your information to:
  • Schedule and manage appointments
  • Respond to enquiries
  • Provide healthcare-related services
  • Improve our website and user experience
  • Send appointment confirmations and reminders
  • Process requests and feedback
  • Maintain internal records
  • Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to:
  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience
You can disable cookies through your browser settings; however, some website features may not function properly. Clear disclosure of cookie use and data practices is commonly expected for websites that collect personal information.

Sharing of Information

We do not sell or rent your personal information.
  • Healthcare professionals involved in your care
  • Trusted service providers assisting our operations
  • Government authorities when legally required
  • Third-party technology providers maintaining our website
All third parties are required to keep your information secure and confidential.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Although we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:
  • Provide our healthcare services
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Enforce our policies
When information is no longer required, it is securely deleted or anonymized.

Children's Privacy

Our website is not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children unless required for medical services and with appropriate consent where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.Any changes will be posted on this page along with the updated effective date. Continued use of the website after changes indicates acceptance of the revised policy.